Privacy Policy

Effective Date: 08/01/2024

At GTS Limo, we are committed to safeguarding your privacy and ensuring that your personal information is handled with the utmost care and respect. This Privacy Policy outlines how we collect, use, disclose, and protect your data when you visit our website or use our services. By accessing or using our site, you agree to the terms of this policy.

1. Information We Collect

1.1 Personal Information

When you book a service, create an account, or contact us, we may collect certain personally identifiable information, including:

  • Name
  • Email Address
  • Phone Number
  • Billing Information (e.g., credit card details)
  • Travel Details (e.g., pickup/drop-off locations and times)

1.2 Usage Data

We may automatically collect information about how you interact with our website. This includes:

  • IP Address: Your device’s Internet Protocol address, which helps us identify your location.
  • Browser Type and Version: Information about the browser you use to access our site.
  • Pages Visited: The specific pages or sections of our website you visit.
  • Time and Date of Visit: When you accessed our site.
  • Time Spent on Pages: Duration spent on specific pages.
  • Referral Source: The website or platform that directed you to our site.

1.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve your experience and analyze usage patterns. Cookies are small data files stored on your device that help us remember your preferences and enhance our services. You can manage your cookie preferences through your browser settings.

2. How We Use Your Information

We use the collected information for the following purposes:

  • Service Provision: To process your bookings and provide the transportation services you request.
  • Customer Communication: To contact you regarding your reservations, respond to inquiries, and send important service-related updates.
  • Improvement of Services: To analyze data and gather feedback to improve our website and service offerings.
  • Promotional Communications: To send you marketing materials, newsletters, and promotional offers, provided you have opted in to receive such communications.
  • Legal Compliance: To comply with applicable laws, regulations, or legal requests.

3. Information Sharing

We value your privacy and do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:

3.1 Service Providers

We may share your information with trusted third-party service providers who assist us in delivering our services, including:

  • Payment Processors: To securely process transactions and manage billing.
  • Customer Support: To assist you with inquiries and provide support.
  • Analytics Providers: To help us analyze user behavior and improve our website.

These third parties only have access to your information to perform specific tasks on our behalf and are obligated not to disclose or use it for other purposes.

3.2 Legal Compliance

We may disclose your personal information if required by law, in response to valid legal requests by public authorities, or to protect our rights and property.

4. Data Security

We take the security of your personal information seriously and have implemented reasonable technical and organizational measures to protect your data from unauthorized access, disclosure, alteration, or destruction. ” We do not sell or share any SMS consent or personal information to third parties or affiliates for SMS marketing Purposes”
However, no method of transmission over the internet or electronic storage is completely secure, and while we strive to protect your information, we cannot guarantee its absolute security.

5. Your Rights

Depending on your location and applicable laws, you may have the following rights regarding your personal information:

  • Access: You have the right to request a copy of the personal information we hold about you.
  • Correction: You have the right to request corrections to inaccurate or incomplete information.
  • Deletion: You have the right to request the deletion of your personal information, subject to certain legal exceptions.
  • Objection: You have the right to object to the processing of your data for direct marketing purposes.

To exercise any of these rights, please contact us using the information provided below.

6. Third-Party Links

Our website may contain links to third-party websites that are not operated by us. We are not responsible for the content, privacy policies, or practices of these sites. We encourage you to review the privacy policies of any third-party sites you visit.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Thank you for choosing GTS Limo. We appreciate your trust and are committed to protecting your privacy.

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