Terms and Conditions

1. Introduction

Welcome to GTS Limo! By accessing or using our website and services, you agree to comply with these Terms and Conditions. These terms govern your use of our services, including bookings, SMS notifications, and any interactions with our website. If you do not agree with these terms, please refrain from using our services.

2. General Terms of Service

2.1 User Rights and Responsibilities

  • You must use our website and services in compliance with applicable laws and regulations.
  • Users are prohibited from engaging in illegal activities, abusing our services, or infringing on intellectual property rights.
  • All bookings and transactions must be made using accurate and truthful information.

2.2 Prohibited Activities

  • Unauthorized access to our systems or data.
  • Using our website for fraudulent purposes.
  • Uploading harmful software, such as viruses or malware.

2.3 Limitation of Liability

  • GTS Limo is not liable for any damages arising from the use of our services, including indirect or consequential losses.
  • Our liability is limited to the amount paid for the specific service provided.

2.4 Governing Law

These terms are governed by the laws of the United States, and any disputes will be resolved under the jurisdiction of the applicable U.S. courts.

3. Booking Terms and Policies

3.1 Cancellation Policy

  • Sedans/SUVs: Cancellations are accepted up to 2 hours before the scheduled pick-up time. Cancellations within 2 hours are subject to full charges.
  • Stretch Limousines, Vans, Mini Buses, and Coaches: A non-refundable $300 deposit is required at the time of booking.
    • Cancellations for sprinter vans must be made at least 48 hours before the pick-up time.
    • Cancellations for buses and coaches must be made at least 72 hours before the pick-up time.

3.2 No-Show Policy

Failure to show up at the scheduled pick-up time will result in full charges, with no refunds issued.

4. Vehicle Use and Passenger Conduct

4.1 Smoking and Substance Policy

  • Smoking is strictly prohibited in all vehicles.
  • Alcohol or controlled substances are not permitted unless prior arrangements have been made.

4.2 Maximum Capacity

Passengers must not exceed the vehicle’s seating capacity.

4.3 Behavior Expectations

  • Passengers are expected to behave respectfully.
  • The chauffeur has the right to terminate the service without a refund in cases of misconduct or illegal activities.

4.4 Cleaning Fees

A cleaning fee of $250 will be charged in the event of excessive mess or vomiting.

5. Airport Pick-Up Terms

  • Airport Meet & Greet: GTS provides baggage meet services. An additional $12.00 will be charged to receive the client’s baggage as a meet/greet fee.
  • Wait Time: There will be a 40-minute grace wait time for local pick-ups, and a 60-minute grace wait time for international pick-ups, free of charge. After the grace period, hourly rates may apply, and the wait time will be calculated and charged per minute.
  • Additional Fees: Additional airport fees, including parking, will be charged for all pick-ups from the airport.
  • Tolls/Parking: Customers agree to pay tolls, parking fees, and other related charges per occurrence.
  • No-Show Prevention: To avoid a no-show and full charge, customers are encouraged to call 703-399-0014 to locate the driver 15 minutes after landing.

6. SMS Terms and Conditions

6.1 Description of Service

GTS Limo provides SMS notifications for service updates, appointment reminders, and promotional content. By subscribing, you agree to receive such messages at the mobile number provided.

6.2 Messaging Frequency

Users may receive up to [X] messages per week. Messaging frequency may vary based on subscription type.

6.3 Opt-In and Opt-Out

  • To opt-in, you can text “START” to [Phone Number] or subscribe through our website.
  • To opt-out, reply “STOP” to any message. Your opt-out request will be processed immediately.

6.4 Message and Data Rates

Standard message and data rates may apply. Please consult your carrier for details.

6.5 Privacy and Data Use

  • We do not sell or share any SMS consent or personal information to third parties or affiliates for SMS marketing purposes.
  • Your data will only be used to provide service updates and relevant communications.
  • For more information, refer to our Privacy Policy.

7. Privacy Policy

7.1 Data Collection

We collect the following data:

  • Personal information, including name, contact information, and payment details.
  • SMS consent data for notifications.

7.2 Data Usage

  • To process bookings and payments.
  • To provide SMS notifications and promotional offers.

7.3 Data Protection

Your data is secured through encryption and strict access controls.

7.4 User Rights

Users have the right to access, modify, or delete their personal information. Users may revoke consent for SMS or other communications at any time.

7.5 Policy Updates

We will notify users of changes to the Privacy Policy via email or website updates.

8. Liability and Service Limitations

8.1 Service Interruptions

We are not liable for delays or service interruptions caused by:

  • Traffic, weather, or mechanical issues.
  • Unforeseen circumstances (e.g., natural disasters).

8.2 Liability Cap

Our liability is limited to the total cost of the service booked.

9. Modifications to Terms

GTS Limo reserves the right to update these Terms and Conditions at any time. Changes will take effect immediately upon posting. Continued use of our services constitutes acceptance of the updated terms.

10. Contact Information

For questions, concerns, or further information, please contact us:

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